Under TMC 11.04.040 the City of Tigard has a franchise agreement which grants exclusive rights to Pride Disposal Company and Waste Management to provide garbage services to the City of Tigard. Tigard is divided into three service areas. Pride Disposal services Areas 1 and 3. Waste Management provides service to Area 2.

Find out here: www.oregonmetro.gov/tools-living/garbage-and-recycling/find-your-hauler.

According to TMC 11.04.050.B we have an automatic renewal of our franchise agreements for 7-year terms. The latest term was renewed in 2016, which makes this current term ending in 2023.

Yes. Pride Disposal and Waste Management log every contact they have with their customers and attach it to the customers individual account for record keeping purposes. Both haulers are willing to share information if requested.

Any changes to the franchise agreement or the Solid Waste Municipal Code would need to be an action taken by the City Council. In speaking with the haulers, they would want to have ample warning that the city is interested in looking at changing services and have the ability to provide feedback related to any equipment changes those services changes might trigger. It is likely that any change to service would also impact rates.

There are two ways the city could add a new garbage hauler to service Tigard. The first way is if the city were to annex a portion of the county that is serviced by a hauler that is not one of the two haulers that currently serve Tigard. This new hauler would only be allowed to service the area that was annexed. The other way would be at the end of the seven-year franchise agreement the city would have to end the current agreement and create a new one. This would be an action taken by the City Council.

The rates for garbage and recycling service are regulated by the franchise contract. City Council considers changes to the contract, including service rates. Under our franchise agreement, the city is required to complete a rate study when a hauler's rate of return is below 8% or above 12%. The purpose of a rate study is to provide a fair and equitable method of allocating costs to customers based on the actual cost of providing different services to different customer types.'

Pride Disposal's rate of return was 7% in 2018. As a result, a rate study was completed in 2019 to determine future rates. It had been six years since a cost of service analysis was performed. On June 11, 2019 Council approved new solid waste rates to remain committed to being environmentally sound and meeting the requirements of our solid waste franchise agreement. See TMC 11.04.090 (revised by Ordinance 19-06 dated June 11, 2019) for a more detailed description of rate setting.