Code enforcement officers maintain community safety and livability through effective enforcement of state and local codes. The city investigates reports of code violations only when a resident submits a code violation complaint.

How to Submit Code Complaints

Residents may submit a code violation complaint online, 24 hours a day, 7 days a week. To submit a code violation complaint, you will need to provide the following:

• The type of code violation being reported
• The address or parcel number of the property where the observed violation exists
• Your contact information must be provided so we may contact you regarding the complaint.  
• A description of the observed violation, including the location on the property (supporting documentation such as photos, maps, letters, illustrations, etc. may be helpful)

Continue to our online system to submit a code violation complaint. By clicking this link, you understand and agree to allow all information provided to become a public record.

Submit Traffic Safety and Parking Concerns

Submit a traffic complaint, including inoperable or abandoned vehicles, RVs, boats, and trailers.

Submit a Public Works Service Request

Submit a non-emergency service request, including debris blocking roadways, potholes, signage concerns, water quality issues.

Questions?

• View the Code Compliance Request Instructions to use as a reference guide as you navigate through the online system to submit a code violation complaint.
• For help with our code compliance program or our online system, call 503-718-2421 or email us for assistance and we will get back to you. Allow up to two business days for a response.
• If you are unable to submit a request online, paper forms are available in person at the Permit Center.