The Results Are In!
Earlier this year we asked for a moment of your time to tell us what you think of the library and what materials, services and events you would like us to provide. Thanks for telling us what’s on your mind. Our patron surveys help us serve you better. We appreciate your suggestions and are grateful for your feedback. This month we’ll share the overall results and in future issues, we’ll respond to some of your comments.
We received a total of 999 surveys with valuable feedback and suggestions. The customer services ratings were particularly gratifying. A total of 99.1 percent of respondents rated the customer service at the circulation desk as Excellent or Good. Patrons also rated the other public service desks favorably. The Children’s Desk garnered a 99 percent Excellent or Good rating with the second-floor reference desk receiving a 98.2 percent rating.
The top five ways patrons learn about what’s happening at the library are:
- Books & Bits (the library’s e-newsletter)
- Tigard Library website
- Library publications such as posters, brochures and bookmarks
- WCCLS website
- Cityscape (the city’s e-newsletter)
Most library users (65%) said changing the library’s open hours slightly (from noon to 10 a.m. on Sundays and from 10 a.m. to 8 p.m. Monday through Friday) would not affect their use of the library. When asked what spaces they would use in the library, the majority responded, “quiet study area."
Just for Fun!
Talk, sing, read, write and play are five great activities parents can do with their little ones to help their kids get ready for kindergarten. The library’s Early Literacy Writing Station provides tips and exercises to develop kids’ pre-writing skills. Each activity helps kids not only learn letters, but also develop the fine motor skills to hold pencils.
Do you have a younger child? The library’s Early Literacy Writing Station provides fun activities to help pre-school kids learn shapes, numbers and letters. August activities include dot-to-dots, where kids follow a sequence of numbers or letters, and a letter-writing station where kids can write letters or draw pictures for GoGo, the library’s mascot. Then they come back to find out how GoGo responded.
Recent activities have included shaping pipe cleaners into letters or shapes and arranging magnets on the chalkboard. The chalkboard has been a real favorite. Each activity comes with separate instructions for kids and adults, such as “Have your child help write a grocery list. Just remember what their “wribbles” represent (writing + scribbles = scribbles that look like letters.) Stop by and let your child give writing a try!
Library Celebrates Halsted Bernard as the New Director!
The Tigard Public Library is pleased to announce that Halsted Bernard has been selected as our next Director of Library Services. Halsted is a familiar face at the library. She has been our Circulation Manager for three years and served as one of the library’s interim co-directors for the past seven months.
After a competitive recruitment, she becomes the Tigard Public Library’s sixth director. In announcing Halsted’s selection as director, Tigard City Manager Marty Wine described Halsted’s compelling qualities of enthusiasm and commitment to partnerships and innovation, which qualified her for this position.
“I am thrilled to lead Tigard’s hub of literacy, lifelong learning and connection,” Halsted said. “Through my experiences in our library and in our community, I have observed a city entering a new era of its development, energized by its vision of the future while respecting its present constraints. It is a sincere honor to help guide the City of Tigard and the Tigard Public Library into this new era.”
Halsted’s library career has spanned 18 years, in both academic and public libraries in the San Francisco Bay area and abroad. She received her master’s degree in Library and Information Science from Wayne State University in Detroit.
Assistant City Manager Kathy Nyland also praised Halsted’s “creativity and willingness to try new things, which perfectly aligns with the Library’s evolving needs as we continue to make the library an inviting space for all of the Tigard community.” Please join the enthusiastic staff in congratulating Halsted the next time you’re in the library.
Binge Boxes for All Ages
Have you ever watched a particularly satisfying movie and wished you had another one to boot up? Try our new Binge Boxes—carefully chosen films with the same theme, such as Hollywood Classics, Baseball, Stephen King and classic gangster films. We’ve got Kids’ Binge Boxes, too. Does your child watch a favorite movie over and over and over? How about some options? Disney films, both Pixar and animated, and popular films like Scooby-Doo and Home Alone.
Here’s How It Works
- Choose a theme. Take the empty box to the Circulation Desk and exchange it for a boxful of binge-worthy films.
- Reserve them in the catalog by searching Binge Boxes—DVD
We’ll be adding more binge-worthy boxes to both our collections, so stay tuned.
Law Librarians in the Library
Legal Research Help at Library
Do you have a legal question, but can’t find the answer and wonder if you need a lawyer? Want to find out about wills and estates? Or learn about what your landlord can and cannot do? If you’re a landlord, how can you respond to an unruly tenant?
On the second Thursday of each month from 3-7 p.m., the library will host Law Librarians in the Library. Librarians from the Washington County Law Library will visit the library to help people find the answers to their legal questions.
Although they cannot offer legal advice, law librarians can show people what legal resources and documents might help them with their legal issues and refer them to agencies or organizations that might assist them. Tigard Library staff are prohibited from interpreting legal materials or providing legal advice. For more about the types of assistance the law librarians can provide, check out the law library’s FAQ page.
The law librarians will meet with people on a walk-in basis in the Local History Room on the second floor of the library. No appointment necessary.
Your Library Card Lets You Stream 30,000 Films!
Looking for a classic film that you’ve never seen or want to watch again? What about that documentary everyone’s talking about? Want to find some movies your kids haven’t seen 30 times? Kanopy has arrived and brought with it more than 30,000 video choices to stream for free. Your Washington County library card is your admission ticket. Make some popcorn and sign up!