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Public Works Update

Updated: 3/24/20
Here is a summary of the work happening in Public Works. Please feel free to contact Marissa Grass, community engagement coordinator, with any questions.

The Public Works Department remains committed to providing essential services during COVID-19 outbreak. Although the building is closed to public, our staff are busy around the clock ensuring essential services are provided in Tigard.

We need your help

  • Please observe CDC’s minimum recommended social distancing of 6’ from city staff at all times. When our crews are safe, everyone wins!
  • Please do not flush anything besides toilet paper. Even if you run low on toilet paper, avoid flushing wipes (even those marketed as "flushable"), paper towels or other products. They can clog pipes and cause a real pain in the drain.

Service Updates

  • Your water is safe to drink. The COVID-19 virus has not been detected in drinking-water supplies. Lake Oswego and Tigard invested in an advanced state-of-the-art water treatment plant that uses chlorination and ozone as a combined disinfectant. Ozone is a strong oxidizer that is highly effective against bacteria and viruses, especially in combination with chlorine. Learn more about drinking water and COVID-19.
  • Parks remain open; however, all restroom facilities are locked. Please note that there is no present guidance from CDC on how best to manage parks, including recommended cleaning and disinfection for outdoor equipment to prevent transmission of the coronavirus. Observe CDC’s recommended social distancing of 6’ from other persons at all times. Use of outdoor equipment is at your own risk. 
  • All Recreation events and public meetings, including Egg Hunt and the Parks and Recreation Advisory Board, are cancelled through April 30.
  • In support of our business community, permits and inspections are being completed. Please visit for more information.
  • Emergency Management is being coordinated through the city’s Emergency Services Coordinator. Read more: A Message on COVID-19 from Tigard’s Emergency Services Coordinator

To submit a Public Works Service Request:

Utility Payments

  • Our free Pay-by-Phone line and online payments options are available 24 hours a day. Please call 1-888-826-7211 or visit: to make a payment with a Visa, MasterCard, or Discover credit or debit card.
  • Tigard will suspend utility shut-offs and will not charge late fees for missed payments continuing until the expiration of the emergency.

Park Reservations

Road Closure Notice
SW Greenfield Drive Closed at SW Gaarde Street
Updated: 2/26/20

SW Greenfield Drive is closed from SW Maplecrest Court to SW Gaarde Street, and 132nd Avenue from Rockingham Drive to SW Greenfield Drive. It is estimated that roughly 500’ of roadway sustained significant damage during a recent water main break.

The city is currently working with consultants to determine the structural integrity of the roadway, and the extent of subterranean damage.

  • GT Excavating was hired to complete some additional asphalt removal and to place rock backfill near the waterline break. The area the contractor worked at had several areas where the asphalt was undermined and there was concern that the asphalt could cave in and cause further damage to the waterlines. (COMPLETE)
  • GRI, a geotechnical firm, was on-site utilizing ground penetrating radar (GPR) to determine the extent of the voids below the road surface. GRI is currently analyzing the GPR results and will have a summary completed soon. This will help to determine the extent of the repairs needed. (COMPLETE)
  • City water crews are transferring over water service from the failed 8” waterline to a newer 16” waterline. This will enable crews to be able to abandon the 8” waterline at the failure area. City crews expect this work to be completed next week. (COMPLETE)
  • A fully signed detour route, and additional signage is now in place.

The design consultant is currently finishing the reconstruction plans for the street.Plans will be out for construction bid in mid-March with construction to permanently fix the road beginning in late April, 2020.

Press Release | Detour Map
Bus Route Impacts (Mary Woodward, Fowler and Tigard High)


Tigard Public Works
8777 SW Burnham St.
Tigard, OR 97223

Hours of Operation
Mon-Thurs: 8 a.m. - 5 p.m.

After-Hours Emergency
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.

¡Alerta! Calle Cerrada
Intersección de SW Greenfield y SW Gaarde
Actualizado: 2/26/20

La calle SW Greenfield está cerrada entre SW Maplecrest y SW Gaarde. También se encuentra cerrada la avenida 132 entre Rockingham y SW Greenfield. Se estima que 152 metros de la carretera sostuvo daño cuando de rompió la tubería. El agua desgasto material bajo la carretera causando que el pavimento sea inestable.

Ruta alternativa: Hay letreros indicando la ruta por Gaarde a la avenida 129 a Morningstar a Greenfield.

La ciudad está trabajando con contratistas para examinar más acerca el alcance del daño y la estructura de la calle. Ya que tengamos mejor entendimiento del daño, pondremos en acción un plan para reabrir la vía. La reparación podría tomar seis meses o más.

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