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Coronavirus Updates Provided by the City of Tigard

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  • Public Works Building - 8777 SW Burnham, Tigard

Welcome

Public Works Department

Public Works at a Glance

Emergency Management  •  Engineering  •  Parks  •  Recreation  •  Streets  • 
Solid Waste/Recycling  •  Water  •  Wastewater/Storm


Updated: 6/4/20
Here is a summary of the work happening in Public Works. Please feel free to contact Marissa Grass, community engagement coordinator, with any questions.

The Public Works Department remains committed to providing essential services during COVID-19 outbreak. Although the building is closed to public, our staff are busy around the clock ensuring essential services are provided in Tigard.

We need your help

  • Please observe CDC’s minimum recommended social distancing of 6 feet from city staff at all times. When our crews are safe, everyone wins!
  • Please do not flush anything besides toilet paper. Even if you run low on toilet paper, avoid flushing wipes (even those marketed as "flushable"), paper towels or other products. They can clog pipes and cause a real pain in the drain.

Service Updates

  • Your water is safe to drink. The COVID-19 virus has not been detected in drinking-water supplies. Lake Oswego and Tigard invested in an advanced state-of-the-art water treatment plant that uses chlorination and ozone as a combined disinfectant. Ozone is a strong oxidizer that is highly effective against bacteria and viruses, especially in combination with chlorine. Learn more about drinking water and COVID-19.
  • Parks remain open. Observe CDC’s recommended social distancing of 6’ from other persons at all times. Use of outdoor equipment is at your own risk. 
  • In support of our business community, permits and inspections are being completed. Please visit www.tigard-or.gov/permits for more information.

To submit a Public Works Service Request:


  • Will You Get the Call? Code Red Notification System. Sign up today.
    Register Today for CodeRED to be Notified of Emergencies

    The City of Tigard uses CodeRED for messages concerning the safety, property or welfare of our community. Messages may include AMBER alerts, notifications of hazardous traffic or road conditions, boil water advisories or evacuation notices. Register online or by phone. Call Mike Lueck, Tigard Emergency Services Coordinator, at 503-718-2593. You can also download the mobile app.

Public Works Service Request

1. Determine if your request is an emergency.

Typical public works emergencies include:
  • Sewer overflows
  • Flooding/high water
  • Hazardous material spills
  • Water main breaks or major water leaks
If your request is an emergency, please call:

Public Works Department
Mon–Thurs: 8 a.m. to 5 p.m.
503-718-2591

After-hours answering service
503-639-1554

2. If your request is not an emergency, please submit an online Service Request.

Notice a public works problem? Please let us know! Public Works Service Request
Typical service requests include:
  • Tree issue
  • Clogged storm drain/culvert
  • Debris in roadway
  • Vegetation obstructing motorist's view
  • Pothole (If you have a pothole issue on Pacific Hwy. or Hall Blvd. please contact ODOT at 503-283-5859)
  • Signage or street marking issue
  • Issue with an existing trail or bike path
  • Maintenance issue on city property
  • Water leak
  • Water pressure issue
  • Water meter turn off/on in conjunction with customer repairs
  • Water quality issue such as color/odor/taste

3. Report Other Issues

Vandalism/graffiti  
 

Police non-emergency 
503-629-0111 or Web Link

Utility locates
 

Call 811 or Web Link

Water shut off due to non-payment
 

Utility Billing: 503-718-2460
Web Link

Code compliance issues
 

Web Link

Streetlight outage  
 

Web Link

Traffic signal concern
 

Web Link

Street sanding priority map  
 

Web Link

Street Sweeping in Tigard

Street Sweeping
Click to see when the street sweepers will be in your Tigard neighborhood.

For Questions or Concerns, Contact: 
Rob Block, Wastewater/Storm Maintenance Supervisor
503-718-2607 | rob@tigard-or.gov

Call Before You Dig

Call Before You Dig
Anyone planning to dig (property owner, resident, contractor, etc.) is required by law to contact the Utility Notification Center or call 811 or 1-800-332-2344 at least 48 hours before digging to submit a “Utility Locate Request.” These toll-free numbers are available 24 hours a day, 7 days a week.

Why call?
Buried facilities can be anywhere whether under sidewalks, roads or within an individual’s yard. Calling ensures any “publicly owned underground lines” will be marked and decreases the likelihood of personal injury and accidental damage to the lines.

Is there a charge?
No. There is currently no charge for the location of public lines

What information will I need to provide?

  • Name and telephone number;
  • Alternate name and telephone number;
  • Whether work will be taking place within 10 feet of overhead power lines;
  • Type of work to be done;
  • Who the work is being done for;
  • City, county, state;
  • Location of work or street address;
  • Nearest intersecting street;
  • Distance and direction from intersecting street;
  • Extent of work to be done;
  • Special instructions for marking; and
  • Township, range and section (if known).

What will I get from the telephone call?
You will be given the following information and will need to write it down:

  • A list of utility organizations in your area who will be contacted to provide locates.
  • A time the markings will occur.
  • A “ticket number” for reference purposes.
What do the markings mean?
Temporary markings play an important role nationwide for contractors, construction crews, homeowners and any others involved with excavating on a particular property. They are all part of the American Public Works Association's (APWA) Uniform Color Code, used to indicate the exact locations of underground utility lines.
Here's what the colors signify:
White
Proposed Excavation
Pink
Temporary Survey Markings
Red
Electric Power Lines, Cable, Conduit and Lighting Cables
Yellow
Gas-Oil-Steam, Petroleum and Gaseous Materials
Orange
Communications, Telephone, Cable TV, Alarm and Signal Lines
Blue
Potable Water
Purple
Reclaimed Water, Irrigation, and Slurry
Green
Sanitary Sewers, Storm Sewers, Drains Lines

 

Questions?  Forgotten ticket number? Unknown markings in the street?  
View the National Ticket Management Service (NTMS) website to find this information. NTMS Logo

Contact
Tigard Public Works Building
8777 SW Burnham St.
Tigard, OR 97223
503-718-2591

Hours of Operation
Mon-Thurs: 8 a.m. - 5 p.m.

After-Hours Emergency
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.
Engineering Inspections
Mon-Thurs: 8 a.m.–5 p.m.
Online Inspection Request
Automated Inspection Request Line:
503-639-4175
IVR User Guide

Backflow-Testing-Due-June-1

Our Mission:
The Public Works Department proudly provides stewardship over the city's water, sanitary sewer, storm drainage, streets, fleet, buildings and park services in a safe, efficient, courteous and professional manner.

Professionalism  |  Respect  |  Integrity  |  Dedication  |  Enthusiasm   


Quick Links
» Capital Improvement Plan
» Design Standards and Details
» Emergency Management
» Self Serve Sandbag Station
» Sewer Reimbursement Districts
» Street Maintenance Fee
» Street Sanding Priorities Map
» Street Sweeping Schedule
 
Report
» Report a Public Works Issue
» Report Streetlight Outages
» Report a Traffic Signal Concern

Launch Street Sweeping Map
Street Sweeping
Click to see when the street sweepers will be in your Tigard neighborhood.
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