Building Locations and Hours of Operation

Status of City Services
(updated 6/24/21)

As we continue to provide the services you have come to expect, we have made some changes to the way we operate as we work towards creating a healthier city.

Check out the status of city operations here.

Contact Us

General Queries: Submit Questions/Comments/Suggestions
Traffic Complaints and Abandoned Vehicles: Report it
Housing/Nuisance Code Violations: Submit/search violations

General Phone Numbers
After-Hours Public Works	503-639-1554
Building Division	503-718-2439	Info
Building Inspection Request Line (24/7)	503-639-4175	Info
City Hall	503-639-4171	Info
Parking Complaints	503-629-0111
Planning Division	503-718-2421	Info
Police Emergency	911
Police Non-Emergency	503-629-0111
Public Works	503-718-2591	Info
Tigard Police Department (Records Unit)	503-639-6168	Info
Tigard Public Library	503-684-6537	Info
TTY	711 or 503-684-2772
Utility Billing	503-718-2460	Info

City Hall: Location and Hours

13125 SW Hall Blvd., Tigard, OR 97223
503-639-4171

Utility Billing Counter Hours
Mon-Thurs: 8 a.m.– 6 p.m.
503-718-2460

Starting Monday, June 28, 2021, the Utility Billing Counter will be available to assist customers in-person Monday-Thursday, 8:00 a.m. to 6:00 p.m. However, we encourage you to submit your payments online or contact us by phone for your convenience. Payments can be made by mail, phone, online or placed in a City of Tigard drop box.

Our free Pay-by-Phone line and online payment options are available 24 hours a day. Please call 1-888-826-7211 or visit https://tigard.merchanttransact.com/ to make payment with a Visa, Mastercard, or Discover credit or debit card.

Water Meter Sales
Mon-Thurs: 9 a.m. to Noon
By Appointment Only
503-718-2460

Municipal Court
Mon-Thurs: 9 a.m.– 6 p.m.
503-718-2478

City Administration | Finance
Reopening August 9, 2021
Mon-Thurs: 8 a.m.– 6 p.m.

After-Hours Emergency Contact
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.

Permit Center: Location and Hours

13125 SW Hall Blvd., Tigard, OR 97223
Mon-Thurs 8 a.m.– 6 p.m.
(Human Resources, Risk Management, Community Development, and Engineering)

Planning, Permitting and Building Services
Updated: March 19, 2020, 12:00 p.m.

Permit Center Counter Closed Until Further Notice
Staff will continue to complete permits, planning applications, and design reviews online, by phone/voicemail or drop box only.

Please drop off your application materials in the drop box located in the Permit Center lobby. Permit staff will contact you with payment options.

Drop box hours are 8am-3pm Mon-Thurs. Inspections will continue to be scheduled online.

Planning/Engineering: 503.718.2421 or tigardplanneronduty@tigard-or.gov
Building: 503.718.2439 or tigardbuildingpermits@tigard-or.gov

Contact

Planning/Engineering: 503-718-2421 | web
Building Permits: 503-718-2439 | web

Building Inspection Information

Inspection Hours: Mon-Fri: 8 a.m.– 3:30 p.m.
Automated Inspection Request Line (24/7): 503-639-4175
Online Inspections

Police Department: Location and Hours

13125 SW Hall Blvd., Tigard, OR 97223
Police Records: 503-639-6168
Non-Emergency Police: 503-629-0111

Police Records Window Hours
Open 8am - 6pm, 7 days per week (effective 6/28/21)

After-Hours Emergency Contact
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.

Public Works: Location and Hours

8777 SW Burnham St., Tigard, OR 97223
Phone: 503-718-2591

The counter at the Public Works Building is closed until further notice. Customers are asked to contact Public Works by phone at 503-718-2591.

Business Office Hours
Mon-Thurs: 8 a.m.– 5 p.m.

After-Hours Emergency
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.

Tigard Public Library: Location and Hours

13500 SW Hall Blvd., Tigard, OR 97223
Phone: 503-684-6537
Renewal Phone: 503-846-3245
Web: www.tigard-or.gov/library

Monday-Saturday 10:00 a.m.-6:00 p.m. 
Sunday 12:00-4:00 p.m.

Fax Numbers

City Hall Fax	503-684-7297
Building/Planning Counter Fax	503-598-1960
Building Inspectors' Fax	503-624-3681
Library Fax - Main	503-598-7515
Library Fax - Alternate	503-718-2797
Human Resources Fax	503-639-6795
Police Fax	503-684-5654
Public Works Fax	503-684-8840

Staff Directories
First Name | Work Area | Subject

City services and library will be closed on the following days (unless otherwise noted):

Labor Day
Monday, September 6, 2021

Veterans Day
Thursday, November 11, 2021

Thanksgiving
Thursday, November 25, 2021
(Library and City services closed)

Christmas (observed)
Friday, December 24, 2021
(City services closed; Library open)

Christmas Day
Saturday, December 25, 2021
(Library closed)

New Years (observed)
Friday, December 31, 2021
(City services closed; Library open)

New Years Day
Saturday, January 1, 2022
(Library closed)

Martin Luther King Jr. Day
Monday, January 17, 2022
(Library open)

Presidents' Day
Monday, February 21, 2022
(Library open)

Memorial Day
Monday, May 30, 2022

Independence Day
Monday, July 4, 2022

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Construction Hours
Noise from construction activities are exempt from sound limits between the hours of 7 a.m. to 8 p.m. seven days a week. Authority: Tigard Municipal Code Chapter 6.02.450 Exceptions to Noise Limits.

Transportation
Public transportation options to access City offices.

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