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  • Tigard: Our Virtual Doors are Open

Status of City Services
(updated 6/24/21)


As we continue to provide the services you have come to expect, we have made some changes to the way we operate as we work towards creating a healthier city.


 Contact Us

 General Phone Numbers
 After-Hours Public Works 503-639-1554  
 Building Division 503-718-2439 Info
 Building Inspection Request Line (24/7) 503-639-4175 Info
 City Hall 503-639-4171 Info
 Parking Complaints 503-629-0111  
 Planning Division 503-718-2421 Info
 Police Emergency 911  
 Police Non-Emergency 503-629-0111  
 Public Works 503-718-2591 Info
 Tigard Police Department (Records Unit)      503-639-6168 Info
 Tigard Public Library 503-684-6537 Info
 TTY 711 or 503-684-2772  
 Utility Billing 503-718-2460 Info

City Hall: Location and Hours

13125 SW Hall Blvd., Tigard, OR 97223 
503-639-4171 

Utility Billing Counter Hours 
Mon-Thurs: 8 a.m.– 6 p.m.
503-718-2460
 
Starting Monday, June 28, 2021, the Utility Billing Counter will be available to assist customers in-person Monday-Thursday, 8:00 a.m. to 6:00 p.m. However, we encourage you to submit your payments online or contact us by phone for your convenience. Payments can be made by mail, phone, online or placed in a City of Tigard drop box.

Our free Pay-by-Phone line and online payment options are available 24 hours a day. Please call 1-888-826-7211 or visit https://tigard.merchanttransact.com/ to make payment with a Visa, Mastercard, or Discover credit or debit card.

Water Meter Sales
Mon-Thurs: 9 a.m. to Noon
By Appointment Only
503-718-2460

Municipal Court

Mon-Thurs: 9 a.m.– 6 p.m.
503-718-2478

City Administration | Finance

Reopening August 9, 2021
Mon-Thurs: 8 a.m.– 6 p.m.

After-Hours Emergency Contact 
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.
   

Permit Center: Location and Hours

13125 SW Hall Blvd., Tigard, OR 97223
Mon-Thurs 8 a.m.– 6 p.m. 
(Human Resources, Risk Management, Community Development, and Engineering)

Planning, Permitting and Building Services
Updated: March 19, 2020, 12:00 p.m.

Permit Center Counter Closed Until Further Notice
Staff will continue to complete permits, planning applications, and design reviews online, by phone/voicemail or drop box only. 

Please drop off your application materials in the drop box located in the Permit Center lobby. Permit staff will contact you with payment options.

Drop box hours are 8am-3pm Mon-Thurs.  Inspections will continue to be scheduled online.

Planning/Engineering: 503.718.2421 or tigardplanneronduty@tigard-or.gov
Building: 503.718.2439 or tigardbuildingpermits@tigard-or.gov

 
Contact
Planning/Engineering: 503-718-2421 | web
Building Permits: 503-718-2439 | web

Building Inspection Information
Inspection Hours: Mon-Fri: 8 a.m.– 3:30 p.m.
Automated Inspection Request Line (24/7): 503-639-4175
Online Inspections  
  

Police Department: Location and Hours

13125 SW Hall Blvd., Tigard, OR 97223
Police Records: 503-639-6168
Non-Emergency Police: 503-629-0111

Police Records Window Hours
Open 8am - 6pm, 7 days per week (effective 6/28/21)

After-Hours Emergency Contact 
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.
   

Public Works: Location and Hours

8777 SW Burnham St., Tigard, OR 97223
Phone: 503-718-2591

The counter at the Public Works Building is closed until further notice. Customers are asked to contact Public Works by phone at 503-718-2591.

Business Office Hours 
Mon-Thurs: 8 a.m.– 5 p.m. 

After-Hours Emergency
 
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.
   

Tigard Public Library: Location and Hours

13500 SW Hall Blvd., Tigard, OR 97223
Phone: 503-684-6537
Renewal Phone: 503-846-3245
Web: www.tigard-or.gov/library
 
Monday-Saturday 10:00 a.m.-6:00 p.m. 
Sunday 12:00-4:00 p.m.

Fax Numbers

City Hall Fax 503-684-7297
Building/Planning Counter Fax 503-598-1960
Building Inspectors' Fax 503-624-3681
Library Fax - Main 503-598-7515
Library Fax - Alternate 503-718-2797
Human Resources Fax 503-639-6795
Police Fax 503-684-5654
Public Works Fax 503-684-8840

Staff Directories  
 First Name | Work Area | Subject 


City services and library will be closed on the following days (unless otherwise noted):   


Labor Day
Monday, September 6, 2021

Veterans Day
Thursday, November 11, 2021

Thanksgiving
Thursday, November 25, 2021
(Library and City services closed)

Christmas (observed)
Friday, December 24, 2021
(City services closed; Library open)

Christmas Day
Saturday, December 25, 2021
(Library closed)


New Years (observed)
Friday, December 31, 2021
(City services closed; Library open)

New Years Day
Saturday, January 1, 2022
(Library closed)

Martin Luther King Jr. Day
Monday, January 17, 2022
(Library open)

Presidents' Day
Monday, February 21, 2022
(Library open)

Memorial Day
Monday, May 30, 2022

Independence Day
Monday, July 4, 2022 


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Construction Hours
Noise from construction activities are exempt from sound limits between the hours of 7 a.m. to 8 p.m. seven days a week.  Authority: Tigard Municipal Code Chapter 6.02.450 Exceptions to Noise Limits.

Transportation
Public transportation options to access City offices.

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