At Your Service

Library Profiles

Get To Know…Connor Meldrum, Library AssistantStaff Profile: Connor Meldrum

If you check out books at the front desk, you may already know Connor. As a circulation library assistant he is one of the first people to greet you at the Welcome Desk and one of the last to send you on your way with your stack of books, films and music. Behind the scenes, Connor processes returned and reserved items so they can get back on the shelves and back into other people’s book bags. He also works with items that need special attention or mending.

1. What do you like best about working here?
No one works in isolation—everyone in circulation has a sense of teamwork and looking out for each other. It really helps instill confidence when you’re providing customer service. You know someone has your back.

2. How has your job helped you in other aspects of your life? 
Working on the customer service side of the library really helps my interactions with people as a whole and vice-versa. For an introvert like me, that’s a really good thing.

3. What do you do when you’re off the clock?Connor Meldrum's graphic art
I tend to play a lot of video games and read a lot of comics. (Some of which I often get through the library!) The biggest part of my time is spent developing a comic (or graphic novel, depending on who you talk to) that is currently publishing online weekly! I used to do more illustration and fine art, but that’s taken a back burner to creating the comic the past couple years. 

4. Tell us about a memorable experience you’ve had while working here.  Why was it memorable? 
Helping creatively plan (decorations) for the Volunteer Appreciation Event in April was very fun, and I got a lot of praise and feedback on the decorations I made that I was not really expecting. That just opened my eyes a bit to the community-within-community who are the fleet of volunteers the library depends on.

5.  If you could have lunch with any author living or dead who would it be and why?
Mike Mignola, the creator of Hellboy, specifically to pick his brain about his storytelling style and technical processes that got him where he is today. He was also one of my first and biggest influences in reading and creating comics, so I guess I would tell him that, too.

Sean Garvey, Local History Librarian

Get To Know…Sean Garvey, Local History Librarian
Sean Garvey, Local History LibrarianSean Garvey has been the library’s local history librarian since 2007, assisting many patrons with local history questions and conducting research for them. He is also a reference librarian who helps customers get the information they need, selects new materials for the library’s collection and plans library events and programs. The Local History Room is open Mondays 2-4 p.m., Wednesdays 10 a.m.–noon, Saturdays 1-3 p.m. and by appointment.

1.  Why is it important for the library to promote local history? How do people most often use the Local History Room?
We are fortunate to have a dedicated space in the Tigard Public Library for a local history collection.  Part of our mission is to foster lifelong learning and to provide an array of programs and services that encourage the development of well-rounded citizens.  I can’t think of a more useful discipline than an appreciation for local history, no matter where you live. 

The most frequent questions we get are people seeking obituaries or trying to track down people they went to school with in Tigard through the Tigard High yearbooks. We have created simple ways for the public to find a local obituary online for a late friend or family member or to locate old newspaper articles about people or events in Tigard.

2.  Since you became the local history librarian, what improvements have you made to the Local History Room? What kind of resources would be necessary to better serve the public?
A few years ago the library began sharing some of our historic photograph and oral history collections with the public online. The City of Tigard’s Geographic Information System (GIS) team also helped us create an online, photographic “story map” of the people, places and events that have historically defined Tigard. That allows people to do research online.

One of the things we are looking into is digitizing our historic copies of the Tigard Times and Tigard Sentinel and that costs money.  We also need to find out if we can get permission from the owner of The Tigard Times to digitize them. Many other libraries in the state have digitized their historic newspapers.

3.  What do you say to people who say “why do we need to devote time and space to local history?  Why should we care about something that happened 100 years ago?”
I recently came across a 2007 essay written by historian Arthur Schlesinger where he compared our nation’s history to an individual’s memory: He wrote that “as persons deprived of memory become disoriented and lost, not knowing where they have been and where they are going, so a nation denied a conception of the past will be disabled in dealing with its present and its future.”  I think this concept of history and memory can be applied anywhere—to the City of Tigard, Washington County or the State of Oregon.

4.  What is the most interesting local history question you’ve gotten?
One of the more interesting local history questions we’ve received inquired about a huge white mansion located on Bull Mountain.  After some digging in our files, I came across some old newspaper articles about “Homewood,” a 14,000 square-foot mansion (the same size as the Tigard Library) designed in the 1920s by famed Northwest architect A.E. Doyle, whose many works are listed in the National Register of Historic Places. 

Homewood was built for Leroy Fields, president of the Fields Motor Car Company in Portland.  For over 50 years the mansion’s connection to Doyle was lost because the architect never left a trail in his personal papers or records.  It was only when current owners discovered original blueprints in the house that they were able to connect the design to Doyle.

5. If you could tell people about one aspect of your job that they probably don’t know that you do, what would it be?  Why is it important?
For the past two summers I have led small groups on interpretive walking tours of Tigard’s Main Street. On the tours I explain Main Street’s origins and development, as well as the people, businesses and events that occurred there over the past century.  Main Street is the historic heart of Tigard, and its history explains much about why Tigard has long been a popular, growing location for a place to call home.


Lisa Elliott - Library Staff

Get To Know… Lisa Elliott—Young Adult Librarian
Lisa has headed the Library’s Young Adult program for 10 years.  You may find her assisting Muggles or making magic with the Teen Library Council, who are the inspiration for many of the teen programs.

Why is it important for the library to offer programs for teens?
For library programs, we consider teens to be young people in grades 6-12. This is quite a wide age range that includes 10 to18-year-olds, so of course they will have different needs depending on where they fall in that spectrum.  We serve them in diverse ways.

However, the most valuable aspect of library programs for folks this age is the opportunity to experience some autonomy in a safe space. They actually have a biological, physical need for a place where they can be themselves, pursue their interests without judgment and interact with their peers. Their brains need this kind of exploration in order to become independent adults. (I swear I’m not making this up. It’s science.) So we plan programs that offer more guidance for younger teens and are more self-directed for older teens. We cater to their interests, ask for their ideas and try as much as possible to convey that this is their library, and they should feel empowered within it as they become informed citizens of the world.

Q: How do you attract teens to the Library?  What have been some of the most popular teen programs?
The strongest magnet for teens is other teens. If their friends are doing something, they want to do it, too. So while I write brochures, make outreach visits to school and post on social media, I rely on teen word-of-mouth to bring in the crowds. Anything from the wizarding world of Harry Potter or the long ago and far away world of Star Wars is a guaranteed hit. College prep workshops are also popular, as are gaming tournaments. And Teen Library Council has been shaping the teen program at this library for more than a decade.

Q: Please share a story about one memorable experience you’ve had while working with teens?  Why was it memorable?
Last spring, Teen Library Council asked for an opportunity to read to little kids. We worked together to plan a Día de los Niños event, inviting kids to listen to some recently published picture books with diverse characters and earn stamps in a “passport” by visiting several activity stations. The teens worked hard to get the program ready, but due to some weird alchemy that we couldn’t explain, only one kid showed up. (Our weekend programs usually draw in dozens of kiddos and their families.).

What they might have seen as a disaster, they turned into an opportunity, and five teens gave this one child their complete focus and attention. They read her books, had deep conversations with her about her life and her family, talked with her about diversity, and during the sweetest few minutes of my career, spontaneously sang her lullabies in the first languages of their parents and grandparents, including Korean and French.  That child left with five new heroes, and so did I.

Q: If you could tell people about one aspect of your job that they probably don’t know that you do, what would it be?  Why is it important?
I have had countless interactions with teens who are trying to answer questions about themselves, courageously tackling issues fundamental to their identities. My role is to remain neutral and without judgment while being knowledgeable enough to offer resources and referrals.

Q: What is the biggest challenge in your job?  Why is it a challenge?
The biggest challenge of my job also makes it incredibly rewarding. I am in a constant race to keep up with teens. Everything from their interests to the tools they use for communications are constantly changing, and those changes inform the kinds of programs and library materials that will appeal to them. I try to keep close to the cutting edge while accepting that I’ll never be as on-trend as the average teenager. This pace and variation suits me because there’s little I find more irritating than repetition. Old banana peels in the office garbage are more annoying, but that’s really it.

Amber Bell, Youth Services Supervisor

Get To Know…Amber Bell, Youth Services Supervisor

Q. Why are story times important?
Youth Services Supervisor Amber BellWhen young children spend time with their families talking, singing, reading, writing, and playing together, it’s not just fun. It’s also helping children build essential skills they need in order to be ready to read when they enter school.

When library staff members present story times, they are not only sharing lively songs, reading books full of rich language, and providing hands-on exploration of materials. They are simultaneously modeling for parents and caregivers how to help build a child’s vocabulary, how to connect stories to a child’s own experience, and how to strengthen a child’s understanding and love of literature.

A baby chewing on a board book is demonstrating an appreciation for books. A toddler who bursts into song at home in the kitchen, after hearing that same song at story time every week, is showing their understanding of how the sounds in words work. A preschooler who can make shapes with their fingers while they sing a rhyme is exercising the small motor skills they will need in order to write the alphabet.

Q. Could you give some examples of children who have benefited from story times?
Every morning that there is a story time, we can see the endless benefits that story times provide. We see friends gathering together in a relaxed community space, and children who are not only building early literacy skills, but also social emotional skills as they make new friends and share a sense of wonder.

Q. So story times help kids learn to read, but what about the rest of the children's programs?  Why does the library need them?  Can't families find programs like that on their own?
When we plan programs for kids and families at the library, we aim to support patrons to be able to express their creativity by offering arts programs and to read for pleasure through our many book clubs. We consider how to help create a more walkable, interconnected community, by planning active programs and opportunities to get outside. But most importantly, we ask ourselves: would this program be fun? When a program is fun for us to plan, and exciting for kids to join in, then families will continue to gather at the library and the more time they spend here, the more useful we can be by providing vital information, offering intriguing events and being a vibrant part of the community.

Q. About what percent of children who begin story times when they are babies or toddlers continue to come to them until they are 6?
Over time, we’ve seen many families grow. The tiniest infant coming to Book Babies grows into the older, sophisticated Family Story Time helper as new siblings arrive and join the crew.

Q. Do you have more demand for story times than you can meet? If so, about how many children do you have to turn away?
Story times at the library are so well loved that sometimes we have a hard time squeezing everyone in. We do what we can to encourage families to come on time, or to wait for a second session if the first one fills up. Even so, our hardest job is turning away disappointed families, which we must do at least a few times a week.

Q. What would the consequences be if some story times were eliminated?
It’s hard to imagine letting go of a single story time session. However, if the library needed to pare down story times, we would lose the ability to support many families in the community. With fewer story times, we would serve fewer families. We might also lose the ability to offer story times on the weekends, the only time when some working families are able to attend.

Ann-Marie Anderson, Adult Services Librarian

Get To Know…Ann-Marie Anderson, Adult Services LibrarianAnn-Marie Anderson, Adult Librarian

Ann-Marie has worked at the Tigard Library for 13 years. She coordinates the library’s senior outreach services and visits assisted living centers around town several times a year. She also manages the library’s Friendly Visitor program in addition to her reference work. 

1. What would you say are the most important services the library offers seniors?
Our Large Print collection is well-utilized by seniors, and our audiobooks are also popular with those who may have a visual impairment. Our library events and classes also provide a wonderful way for seniors to stay engaged with their community and to enjoy free educational and cultural opportunities in a welcoming, accessible environment. The Library's homebound delivery services are an important way for seniors who are in assisted living or who can no longer drive to still receive library materials. For example, our Friendly Visitor homebound service volunteers help pick out books, deliver them and even chat about reading with homebound patrons!

2. Why is it important for the library to offer programs to seniors?
The American population is aging, statistically speaking. Library programs are an important part of healthy aging. They offer a fun way for aging adults to continue to learn, to be creative, mentally stimulated and to stay socially engaged. Plus, older adults have a lot to share! Many programs, such as crafting workshops and conversation projects about important issues, offer an opportunity for intergenerational conversations.

3. What are some of the most popular programs that seniors attend?
Some recent programs that have had a large percentage of senior attendance have included an estate planning presentation by a local attorney who provided an overview of information such as living trusts versus wills, a workshop on Medicare insurance options for those retiring or turning 65, and during tax season, free tax filing assistance with AARP volunteers. Our tech classes and one-on-one gadget help sessions have a steady flow of seniors learning how to keep in touch online with family and friends, download ebooks, or to use the internet to find information. Cultural and music performances are also super popular with seniors! Some recent ones were a Czech holiday concert, a Tualatin Valley Community Band concert, and a holiday concert with Aaron Meyer, which offered a rare free opportunity to see this popular local rock violinist. 

4. What do you do on your visits to assisted living facilities?  What kinds of things to the residents ask for? 
I provide information about enrolling in our homebound library services, share some upcoming events and classes we offer at the library and invite them to attend. I also provide tech help to show how to download library e-books. I demonstrate how to use the Talking Book and Braille Library digital player that is available free from the state for the legally blind. And to provide a little entertainment and whet their reading interest, I "booktalk" a few recent great books! The residents ask for information about how to get a library card and other library services, and sometimes ask for reading recommendations as well.

5. What might the consequences be if the library had to reduce the number of programs it offers adults?
The library is that rare "third place" where the community can meet, everyone is welcome, and there’s no cost barrier. Reducing programs would mean reducing opportunities for seniors to engage with their community and to experience high-quality, free educational, cultural and recreational programs.

Kari Kunst, Youth Services Librarian

Get To Know… Kari Kunst, Youth Services LibrarianKari_Kunst, Youth Librarian

What is S.T.E.A.M?  Science, Technology, Engineering, Arts and Math
It’s highly encompassing. S.T.E.A.M programs help develop 21st century skills. Critical thinking, problem solving, the ability to break problems into smaller parts and identify patterns. Skills that are very important to being successful in S.T.E.A.M careers.

Like in Code Club, kids are learning design and computational thinking skills used in problem-solving.  They are being exposed to basic coding language, how to think about the logic of coding, getting hands-on experience with robots, and peaking their interest in trying out new things at each meeting.

2) Why are S.T.E.A.M  programs important?
We’re able to offer kids a safe, fun place to explore S.T.E.A.M. concepts.  It’s free. It’s hands-on.  It’s informal and they can explore and build their confidence. S.T.E.A.M. is important in school and it will be important in careers. There are so many openings in S.T.E.A.M. careers, but there are not enough students who are getting trained adequately.  Women and girls are underrepresented, as well as students of color and other minority groups.

3) In addition to Coding Club, what other kinds of S.T.E.A.M. programs does the library offer?
We’ve offered tech programs for all ages like the Hour of Code.  Kids and families can play with robots and with coding games on the Hour of Code website and try things out that are accessible for all ages.

We also offer Thinker Tinker labs all summer long.  Librarians plan a series of stations that kids can explore.  One example would be a Sink or Float program, exploring the science of which materials float and what don’t. Magnetism is another one. A popular one has been the wrecking ball, where you could explore how pendulums work by swinging a wrecking ball and knocking things down.

We also offer S.T.E.A.M in some of our Tween programs.  We recently did a Slime-making lab.  It’s partly a fun, popular thing right now and also explores the concepts of how different ingredients go together to create these kinds of odd-feeling substances.  And some of the story times explore math and science concepts for younger kids. 

4) Can you share any anecdotes or stories about any children who have attended S.T.E.A.M programs and what they’ve gotten out of them?  Has there been a light bulb moment?  
Seeing kids who don’t know each other at the beginning all huddled around a computer, kind of pointing at the little robot and Aah! They finally got something to work!  They feel a sense of pride in that accomplishment of just getting something to go. 

Recently in our Lego S.T.E.A.M. Zone, we had Snap Circuits. There were these two four-year-olds and that’s kind of on the young end of the spectrum for Snap Circuits. You could tell their grown-up wasn’t quite sure if they were going to be able to figure it out, but they just worked through it and Grandma worked through it with them, and they built a circuit that made a little flying saucer fly off into the air.  They were so excited.

5) What’s your goal when you plan these programs?
I think my goal is to tap into something that’s going to be fun and engaging.  Behind that, I’m looking at OK, is there a particular skill I would like them to get out of it beyond just exploring something?  With Coding Club, there often is because some of the same kids come to multiple meetings. My general goal is to spark curiosity and have them be excited about trying something new.

To get an inside view of Coding Club and other library programs, check out the programs here.

Holly Campbell-Polivka, Youth Services Librarian

Get To Know… Holly Campbell-Polivka, Youth Services LibrarianStorytime with Holly at Tigard Library

1) Why are story times important?
First of all, they’re sort of a big gateway to the library. People who may not use the library hear about story time. They want to come to the library and then they discover all of the other things that the library has to offer.

There’s a lot of early literacy involved with story times and early literacy doesn’t mean a two-year-old knowing how to read. It’s skills that kids have in order to learn how to read.

As a person who offers story times, I model for parents or caregivers how to practice early literacy with their kids. I also offer one early literacy tip each time, like share rhyming books because words that rhyme teach kids how to play with sounds. In order to be able to read, they need to be able to recognize the distinction between sounds. 

2) What do you think the biggest benefit is for children and parents?
Story times encourage kids to enjoy books because it’s in a fun environment.  Everyone is enjoying themselves while they’re reading. It’s important while they’re learning to read later that they do enjoy books.  And just being exposed to words and literacy and books is a big part of story time.

One big benefit of story times is the social part of it. A lot of friendships have developed in story times. Many parents whose kids may not be in pre-school and may not have a lot of contact with other parents come to story times.  They make friends.  The children make friends; they learn how to socialize with other kids.

3) Any anecdotes about how you’ve seen a particular child develop after being in story times for a couple of years?
One little boy in particular comes to story times with his older sister and baby brother. He is now 4 and has been coming since he was a baby. His sister is now 7, and his brother is almost 3. His sister was always very verbal, and though he often sat in the front row, he was fairly quiet and I believe his speech may have been a bit delayed.

I sing the same goodbye song at the end of every story time. He started going home and practicing the goodbye song.  Soon, part of his story time routine became just the two of us singing the goodbye song with each other after stories and songs had ended, while all the other kids were playing and doing crafts. He has moved beyond that part of his story time routine now that he is older, but now whenever he comes, he is always right there participating throughout the entire story time.

4) How do story times benefit the community?
If you look at Tigard’s Strategic Plan, the way story times benefit the community is interconnectedness. They bring people together. They bring the community together. Friendships develop in story times. They prepare kids for school. 

5) What would the consequences be if we had to reduce story times due to lack of funding?
We would have a lot of unhappy patrons. People rely on our story times.  We do have a lot of parents who make story times part of their regular routine. Story times are a very important part of the programming we offer.  People expect them, and it would be a huge loss if we had to reduce them.

Katie Nelson, Volunteer Coordinator

Get To Know… Katie Nelson, Volunteer CoordinatorKatie Nelson, Library Volunteer Coordinator
Katie recently received her Master’s in History from Portland State University, where she researched and wrote about Portland’s civil rights advocacy efforts in the 1970s. In her spare time, Katie enjoys reading and spending time outdoors hiking and camping. A few of her favorite books include A Thousand Autumns of Jacob de Zoet by David Mitchell, Matterhorn by Karl Marlantes and Roots by Alex Haley. She will celebrate her second year as Volunteer Coordinator on Wed., Aug. 8.

1) Tell us about your job.  What are your main duties? As the Library’s Volunteer Coordinator, I am responsible for recruiting new library volunteers, recording current monthly volunteer service hours, helping volunteers find the perfect position for their skills and experience and maintaining the growth of the volunteer program. 

2) How do volunteers serve the library?  How many people typically volunteer at the library? We have 280 regular volunteers at the library and 380 volunteers annually. Monthly, our volunteers contribute on average about 1,300 hours of service to the library, the equivalent of about 7.2 full-time positions. Volunteers serve the library in a variety of ways! They work in the Technical Services, Readers Services or Circulation divisions.

In Readers Services, volunteers work as Program Assistants for youth services, and we have volunteers who visit homebound patrons through our Friendly Visitor Program in Adult Services. The majority of our monthly volunteer work is in Circulation. They help in many ways, but primarily in getting materials back on the shelves via bin sorting and shelving, pulling patron requests for reserved items, and welcoming patrons as our Entry Point Greeter. We also have volunteers who are Local History Room docents, Special Project Volunteers, and Administrative Assistant Volunteers.

3) Why does this job appeal to you? I frequented the libraries of my hometown, college town and current home. I have a deep love and respect for libraries and the robust services they provide—not only books, but additional educational and entertainment resources such as movies, CDs, programs and classes. I love that both my personal life and professional lives support a public service such as the library. I also enjoy the diversity of people that I get to work with in this position. You cannot typecast a library volunteer. Each volunteer’s history, background and skillsets are incredibly diverse. This makes for a unique environment where every day is different.

4) Describe a particularly memorable experience you’ve had since you have been here. The two times I’ve planned the annual Volunteer Recognition Event have been memorable—especially in regards to the volunteers who are being honored at the event. Each year at the event, we recognize volunteers who have reached various milestones in their volunteer service (500 hours, 1,000 hours, 1,500 hours, etc., and 5 years, 10 years, 15 years, etc). Last year, we recognized a volunteer who has been volunteering at the library for 30 years, and another volunteer who has contributed 7,000 hours to the library! And this year, we recognized a volunteer for 25 years of service and another for 6,500 hours! I love being able to formally recognize volunteers for all that they do for the community.

5) What do you appreciate most about the library’s volunteers? I appreciate a lot of their qualities; humor, knowledge, expertise and dependability, to name a few. But the universal quality I appreciate most about Tigard Public Library’s volunteers is their dedication to service within the community. By volunteering at the library, these volunteers are helping Tigard taxpayers and citizens, both directly and indirectly, by supporting library programs, re-shelving items so that they get back into patron’s hands quicker, and helping keep the library a friendly, welcoming environment. Our volunteers come to the library everyday with smiles on their faces and an admirable eagerness to help the community. It’s the best.

6) What do you envision for the future of the volunteer program? Library volunteers are selfless. When we have a need, they are here to meet that need and support the community’s success. With the city’s projected growth, I think the volunteer program will also need to grow.  A lot of the new volunteers we welcome to the library every month are new to the Tigard community and want to learn more about the city and its services, as well as meet other residents. I think the program will continue to grow by the sheer number of people moving to the state. We are always happy to have new people at the library, and lucky for us, there is always work to do!

Stephanie Milbrodt, Sr. Technical Services Librarian

Get To Know… Stephanie Milbrodt, Sr. Technical Services LibrarianStephanie Milbrodt, Sr. Technical Services Librarian

You may know the friendly faces who greet you at the Circulation and Reference Desks, but behind the scenes, a trio of specially trained librarians are dedicated to making sure that you can find what you’re looking for. Enter Super Catalogers!

Stephanie Milbrodt is Tigard’s Senior Technical Services Librarian. “The data that cataloging staff enter into our system directly affects how users find items in the online catalog and in our stacks. I enjoy managing this data in a way that I hope makes searching for materials easy and meaningful.”

1) Describe your job at the library.
I catalog new materials as they enter the building. Cataloging includes reviewing the technical data and item-specific information that displays in the online catalog, creating new bibliographic records when needed, and classifying materials to decide where they will sit on the shelves. Accuracy in our technical data is essential because one mistake can make it difficult for library staff and patrons to find a title in the catalog. Inaccuracies in our item data can make it difficult for Circulation staff and volunteers to shelve materials or pull items to fill hold requests. Altogether, the three catalogers at Tigard catalog about 3,000 new items each month. In addition to cataloging, I also work at the Adult Reference Desk.

2) In all the cataloging you’ve done, what are some of the most fun or interesting facts you’ve discovered or experiences you’ve had?
Most of the bibliographic records used by WCCLS come from a database of library resource records called OCLC (Online Computer Library Center). OCLC is used worldwide, and libraries ranging from the Library of Congress to small city libraries contribute to it. Every time Tigard Library staff create a new bibliographic record, it is added to this database so that other libraries can use it, too. An example of a record that I recently updated in OCLC is the Broadway cast recording for Mean Girls [which was just nominated for several Tony Awards].  I added data on the cast, creators and subject headings that all libraries with this CD will now be able to use.

3) What do you like about working for the City?
“I like the City of Tigard’s vision. Interconnectivity is not limited to just streets and sidewalks but also to information. My work at the library gives me the opportunity to enable the citizens of Tigard to educate themselves about a variety of topics.”

4) When you have your nose in a book instead of the cataloging records, what do you enjoy doing and reading? What are you reading now? 
I enjoy crafting (sewing, knitting, crocheting, card making), watching hockey (go Avs!), listening to music and reading. I enjoy reading Fantasy, Science Fiction, graphic novels and literature. I am currently reading Between Two Thorns by Emma Newman.

Stephanie has worked at the Tigard Library for three years. She has a BA in Japanese Studies from Pacific University and a Master’s in Library Science from Emporia State University. 

Cally Meldrum, Circulation Library Assistant

Get To Know… Cally Meldrum, Circulation Library AssistantStaff Profile:  Cally Meldrum

Cally Meldrum, Circulation Library Assistant is one of the friendly faces who helps you at the Circulation and Welcome desks. As she says, “if you’ve read the Sabriel Series by Garth Nix, then you are aware that Library Assistants are pretty tough. While I haven’t fought a magical creature recently, I have tackled weird patron account issues and located books that have…disappeared.”  Not only is she an avid reader, Cally also writes poetry and short stories.

1) What do you like best about working here?
Working with volunteers! On Saturday mornings the library is invaded by a gaggle of helpful teenagers in various stages of being awake. I get to train them to put library materials on the shelves. These kids are wonderful! They give their Saturday mornings to their community.

2) How has your job helped you in other aspects of your life?
I get to meet so many people! If I see you out and about I’ll say Hey!” I’ve run into patrons at the grocery store, at the Tigard Farmer’s Market and on the Fanno Creek Trail. Our community is pretty neat.

3) What do you do when you’re off the clock?
If I’m not at the library, I’m probably on my bicycle or hanging out with my family. I sing alto in my community choir and sometimes I play my violin in public.

4) Tell us about a memorable experience you’ve had while working here. Why was it memorable? 
A few weeks ago we had two ukulele workshops. So many people came with ukuleles, and there were some loaners for people without them. I’m all for community music. There were so many smiling people. One guy told me he had made a new friend.

5) If you could have lunch with any author living or dead?  Who would it be and why?
I want to meet Maggie Stiefvater! She is so encouraging to new writers on social media. I want to pick her brain about the writing process and what it takes to take an idea all the way through publishing.

Joyce Niewendorp, Senior Librarian

Get To Know… Joyce Niewendorp, Senior LibrarianJoyce Niewendorp, Senior Librarian

1) What do you like best about working here?
The people that I have the privilege of assisting every day are the best part of my job. People of all ages and walks of life come to the library for a variety of reasons. Most just need a little bit of help finding something they need or want. They are thankful for staff’s time and the resources provided by the library. What could be more satisfying than knowing that because of you, someone walked out of the library with just what they were after?

2) You’ve worked at Tigard for over 12 years. What are the biggest changes you’ve seen in both the library world in general and at Tigard specifically?
I believe that the biggest changes that have taken place in libraries have to do with the rapid advances in technology. As patrons acquired personal devices, such as laptops, tablets and smartphones, the libraries have jumped on the bandwagon by offering ebooks, wifi and wireless printing. Tigard Library patrons can connect to Kanopy, a streaming video service that offers more than 30,000 films. Wow! Though new ways of accessing and viewing books and information have evolved, the constant is that people still look to libraries for information and great books to read.

3) Please describe your duties at the library.
My principal responsibility as a librarian is to provide service to the patrons of the Tigard community. At the reference desk I might help someone locate a particular book or information on a specific topic. For instance, I just had someone ask me for a book about dowsing. Another patron might need assistance with technology, hardware and/or software. To keep the library’s collection current and vital, I review and select new materials such as adult mysteries, as well as withdraw items to keep the collection current. The Tigard Library provides a wide array of programming for all ages. I coordinate the program lineup for adults and, along with my colleagues, plan a variety of programs each quarter.

4) Describe a memorable moment on the job? Why did it have an effect on you?
It’s all the little moments that bring a smile to my face and make me look forward to coming to the Tigard Library every day. It’s the day that someone called me a genius because I found the book they wanted. It’s easing the frustration of a patron when I’m able to help them figure out how to navigate a specific website. It’s helping a patron choose a diabetic cookbook because she wants to manage her diabetes. It’s hearing a patron tell us how much they “love this library.” How gratifying it is to know that what I do makes a difference for someone else.

5) Can you share the titles and authors of two books that you’ve discovered and enjoyed while working here?
One author that I’ve discovered since working at the Tigard Library is Phillip Margolin, a local attorney. When he spoke at the Tigard Library to open the library’s Adult Summer Reading Program a few years ago, I knew I needed to try one of his mysteries. I enjoy a good mystery and reading stories that take place in familiar territory. His stories are often set in Portland or elsewhere in Oregon. They draw me in and keep me guessing until the end, like his latest novel The Third Victim. I also particularly enjoyed his historical fiction work Worthy Brown’s Daughter.

The Ringmaster’s Wife by Kristy Cambron is the fictionalized tale of John and Mable Ringling with an intriguing behind-the-scenes look at life with the traveling circus. Having once lived in Sarasota, Florida, the winter home of the Ringling Bros. and Barnum & Bailey Circus, I feel a bit connected to the story. After reading the book, I did a little research and discovered that the Ringling Bros. and Barnum & Bailey Circus’ final performance was in May 2017… not that long ago. I was saddened to learn that this era has passed, but happy to see the history of the circus continues to be preserved in Sarasota at the Museum of Art, the Circus Museum and in Ca’ d’Zan, the winter home of John and Mable Ringling.

Lindsay Delaney, Youth Services Librarian

Lindsay Delaney, Youth Services LibrarianLibrary Staff: Lindsay Delaney

1) Please describe your duties at the library.
I work on library services for our kids, teens, and families – especially Spanish speakers. Any given day, I might be picking out books in Spanish for the library to order, planning a bilingual story time, answering questions at the children’s desk, or making a visit to a nearby school. Throughout the year, I plan special events like our upcoming Día de los Muertos (Day of the Dead) program.

2) What do you like best about working here?
One of the things I like best about working here is the opportunity to bring the library into the community. Each of the past two summers, I have made weekly visits to two summer free lunch sites for kids. It’s a great chance for kids to join the summer reading program and choose books to read. This year, the Friends of the Library generously sponsored an outreach collection of books in Spanish and English. Almost 80 kids and teens took home books during my visits.

3) Why is it important for the library to offer bilingual services?
In Tigard, around eight percent of our community speaks Spanish. Bilingual services mean that these community members can enjoy books and media in Spanish, ask questions to bilingual staff and attend bilingual events. These resources are especially important for our youngest community members. Research has shown that kids who learn to read in their first language have a strong foundation for future reading and learning, too. By providing services and materials to children and families in Spanish, we are supporting literacy in our community.

4) Describe a memorable moment you’ve experienced on this job?  Why did it have an effect on you?
Just a couple of weeks ago, we started up our fall story time season. At our first session of bilingual story time, I welcomed 30 kids and adults. That’s more than double the attendance when we launched the program a year ago! It has been great to see the story time community grow and to know that everything we do in story time – talking, singing, reading, writing and playing – is preparing kids to be ready to learn to read.

5) Can you share the titles and authors of two books that you’ve discovered and enjoyed while working here? Why did they make an impact on you?

Strange the Dreamer by Laini Taylor: This young adult fantasy by a Portland author features a world that is so cool; an orphan librarian is on a quest to find a missing city. Even more mysteriously, the name of the city has been erased from all minds and history. Be warned! This book ends with a cliffhanger. You might want to put the sequel on hold.

Duermevela by Juan Muñoz-Tébar: I always enjoy reviewing the picture books that arrive in Spanish. Duermevela struck me with its graphic novel style illustrations and economy of words. The gentle story about the beauty of the nighttime world and a girl waiting to fall asleep is ideal for one-on-one sharing.

Meagan Gibson, Acquisitions Supervisor

Staff Profile: Meagan Gibson

Meagan Gibson, Acquisitions Supervisor
What do you like best about working here?
I love the library, and I love sharing it with people. I can’t choose one thing I like best, but I’ll tell you about one of my favorite small pleasures. When I order a new item that was requested by a patron, I place the patron’s hold on the item as soon as it’s ordered. That way, they’re first in line when the item comes in! It’s fun to think about how happy they’ll be when they get that shiny new book.

2. What have you learned while working here that has helped you do your job better? 
I’ve learned that I’m surrounded by passionate, knowledgeable people who want nothing more than to provide an amazing library for our community. Many of my coworkers have special skills and areas of expertise. If I need advice on anything, from collection development, to troubleshooting e-reader issues, to creatively adapting tricky items so they can circulate safely in and out of the library (sturdier cases! add pockets!), I know I have a vast pool of shared knowledge to draw from. I work with people who care deeply about the library and its patrons, and they’re always willing to lend a helping hand.

3. Describe a memorable moment you’ve experienced on this job. Why did it have an effect on you?
I had the opportunity to work with a troop of Girl Scouts who were earning their bookmaking badge. I taught them some techniques we use in Technical Services when we’re mending damaged items, and showed them some of the behind-the scenes magic of the library. My passion was clearly contagious. I saw their faces light up, answered their thoughtful questions, and heard them making plans for what they would do with their next trip to the library. I feel so lucky to have shared some of my favorite things about the library with them, and I’m hopeful that they will become lifelong learners and library users.

4. What is the most important role of the library in the Tigard community?
The library is a welcoming and friendly space for people. We serve as a “third place” (neither home nor work) for the community—a neutral, safe space where people can spend time and engage with one another. This is an important part of Tigard’s strategic vision. We provide a sort of “living room” for people of all ages and abilities to live healthy, interconnected lives.

5. Can you share the titles and authors of two books that you’ve discovered and enjoyed while working here? Why did they make an impact on you?

Seven Brief Lessons on Physics by Carlo Rovelli
I’ve read this book twice now, and I still can’t wrap my head all the way around it! It’s a great way to gain some perspective. Consider processes occurring in the space right under our noses, and inside us, and far out in the universe in places we can only imagine! It’s a good reminder for me of all that we still don’t know about the world.

No Time to Spare: Thinking About What Matters by Ursula Le Guin
This is a collection of essays from the blog of renowned author Ursula Le Guin, who passed away earlier this year. She examines both the profound and the mundane, including ruminations on approaching the end of life, and a thoughtful essay on the art of eating a soft-boiled egg. I’ve appreciated much of her fictional writing and enjoyed the chance to read some of her thoughts on life. She had an amazing mind, and will be much missed. 

Contact Us

Paula Walker
Communications Coordinator

More Stories

Read more stories...

  • Ann-Marie Anderson, Adult Services Librarian
    Ann-Marie has worked at the Tigard Library for 13 years. She coordinates the library’s senior outreach services and visits assisted living centers around town several times a year. She also manages the library’s Friendly Visitor program in addition to her reference work. 
  • Kari Kunst, Youth Services Librarian
    My general goal is to spark curiosity and have kids be excited about trying something new.
  • Holly Campbell-Polivka, Youth Services Librarian 
    As a person who offers story times, I model for parents or caregivers how to practice early literacy with their kids.
  • Katie Nelson, Volunteer Coordinator
    I am responsible for recruiting new library volunteers and helping them find the perfect position for their skills and experience.
  • Stephanie Milbrodt, Sr. Technical Services Librarian
    I catalog new materials as they enter the building and classify materials to decide where they will sit on the shelves. Accuracy is essential.
  • Cally Meldrum, Circulation Library Assistant
    I am one of the friendly faces who helps you at the Circulation and Welcome desks.
  • Joyce Niewendorp, Senior Librarian
    "The people that I have the privilege of assisting every day are the best part of my job. What could be more satisfying than knowing that because of you, someone walked out of the library with just what they were after?
  • Lindsay Delaney, Youth Services Librarian
    I work on library services for our kids, teens, and families – especially Spanish speakers.
  • Meagan Gibson, Acquisitions Supervisor
    I love the library, and I love sharing it with people.
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