Tigard Police Work to Address Homelessness
Tigard Police Work to Address Homelessness
Neighbor complaints first brought Officer Brian Orth to a homeless camp off of SW 72nd Avenue in 2016. His exposure to the significant environmental impacts and people at this site motivated him to start doing outreach. Over time, Orth’s frequent contact with, and knowledge of, the homeless residents’ stories shaped his perspective and his approach. Working with Partners
In response to growth of the homeless camps, Officer Brian Orth and Officer Heather Wakem formed a team in 2016 which, when not responding to emergency calls, scouted out campsites citywide during daylight hours. They checked in regularly and provided resources connecting the campers with community partners such as Luke Dorf and Just Compassion to help them find more stable housing and other necessities. Enforcement was typically the last resort.
In one case, the team worked with a homeless veteran with mental health issues who regularly spent his days at a local coffee shop. They connected the veteran with the Salvation Army, Elder Services and a case worker at the Department of Veterans Affairs. As his situation improved, the team found his daughter, who helped him move to a stable assisted living facility. Staffing Concerns
Staffing limitations have prevented the outreach team from working as proactively on homeless issues over the past year. Limited resources mean officers can only react to problems at sites called in through 9-1-1 or the non-emergency number. Many of these calls involve Tigard residents or social service agencies who have safety concerns about vulnerable individuals with mental health and addiction issues and request police assistance.
Over the past year additional camps have cropped up in Tigard. One, which grew to nearly 15 people, drew numerous complaints from neighbors about excessive garbage, human waste, safety issues and drugs at this site. Orth doubts the camp would have grown to this size if officers could have continued to perform proactive outreach activities.
The Tigard Police Department’s vision is to have the staffing available for officers and our social service agencies to reach out consistently and with compassion to individuals experiencing homelessness. This approach can address the safety concerns while the department’s partners provide social and other resources to help homeless individuals transition from the streets to a home.
Protecting Parking Access for Persons with Disabilities
Protecting Parking Access for Persons with Disabilities
The Tigard Police Department joined other city departments in February to raise awareness about mobility in our community. Tigard police focused on education and enforcement of state law, to prevent unlawful parking in spaces reserved for persons with disabilities. The goal was to educate the public about parts of the statute that are not well understood, and to ensure compliance with the law.
Did you know that that parking in a striped area next to a disabled parking spot is prohibited? This area is known as an “access aisle” meant for safe and unobstructed access to the parking space. The penalty for parking in the access space is the same as unlawfully parking in a disabled parking space: a $165.00 fine. Also, did you know the law can be enforced on private property?
Such common misunderstandings encountered by Tigard’s officers highlight the need for more education.
Tigard patrol officers and community service officers paid extra attention to those protected parking spaces in February, and community education will continue. We have created an informative brochure, “Parking Basics.” The brochure is available in the police department lobby and on the department’s website.
Please join us in keeping those protected spaces clear for those who need them most.
Tigard Police Build Community Connections
Tigard Police Build Community Connections
In addition to maintaining a safe and vibrant community, the Tigard Police Department continually finds new ways to make Tigard a better place to work and live. In fact, the department’s mission statement motivates and empowers all members of the force to improve the city’s livability. This fall the department’s programs blazed trails community-wide. Here are a few of ways your department has made a difference.
According to Special Olympics Oregon, the department ranked as the top fundraiser in Oregon for its annual Tip-A-Cop event held on Oct. 21, 2017. More than 20 law enforcement agencies statewide participated. In cooperation with the Washington Square Red Robin Restaurant in Tigard, the department collected $3,850. Restaurant patrons throughout the day contributed to the fund-raising effort. The department thanks everyone who competed in the campaign that brings awareness and needed funding to support Special Olympics Oregon programs. For decades, Oregon law enforcement agencies have supported the Special Olympics and the annual Tip-A-Cop event.
National Prescription Drug Take Back Event
The department’s Prescription Drug Take Back Event, held on Oct. 22, marked the 12th time citizens could safely dispose of their unwanted medications or prescription drugs. Since the program’s launch five years ago, the department has collected several thousand pounds of unwanted pharmaceuticals. The safe removal of unused drugs and medicine for eventual incineration keeps them from being taken by other potential users. It also prevents the medications from tainting groundwater or landfills. The department supports the responsible disposal of unwanted medicine by offering its secure drug return box inside the department lobby, daily from 8 a.m. to 11 p.m. You can learn more about this opportunity at http://www.tigard-or.gov/police/drug_drop_box.php.
Coffee With a Cop
National Coffee With a Cop Day was celebrated on Oct. 7. Since 2013, the department has offered opportunities for citizens to share a cup of coffee with officers in a relaxed and unchartered atmosphere. The overwhelming success of our October event shows citizens welcome this approach. The nationwide success of Coffee with a Cop has fostered renewed police-community relations, benefiting all. The department appreciates the nearly 50 people who stopped by, even to say hello and offer a kind word. Hosts Well & Good Coffee pulled out all the stops for officers and patrons alike. Look for future Coffee With a Cop events coming to a coffee shop in Tigard near you.
The Tigard Police Department has always supported the vulnerable, so they can live safe and productive lives. Like police everywhere, we know adults with developmental disabilities face challenges staying safe as they move about the community. To support their needs, a special program began in collaboration with the Westside Crime Prevention Coalition, strongly supported by the department. In Tigard, the Safety Academy assists adults with developmental disabilities so they are better prepared to avoid risky situations. Officers also help attendees understand when they may be at risk of victimization. Since the program’s start in spring 2015, more than 40 attendees have emerged more confident and knowledgeable as they move through their daily activities both at home and around the community.
Be Smart, Avoid the Scammers
Be Smart and Don’t Get Scammed
Last year, tens of thousands of Oregonians reported being a victim of a crime. Many fell victim to frauds or scams. Data suggest, however, that certain scams are directed towards specific age groups. Further evidence also indicates some scams target ethnic groups, who suspects think will not report such crimes because of language or communication challenges.
Scams are considered a crime of opportunity. Many victims willingly provided the perpetrator personal information or money without checking the legitimacy of the alleged business or the tactics behind the transaction.
Victims have reported being scammed over the telephone, in-person and over the internet. Oregon ranked 25th in the nation for internet-based fraud, according to the FBI in its most recent annual report.
The Tigard Police Department has observed and filed crime reports for nearly all of the 36 different variations of fraud known. Many victims lost money—some a substantial amount. A number of victims said they felt they were being scammed, but the prospect of the outcome overcame their ability to think clearly and stop the transaction.
Tigard Residents Targeted
On a nearly daily basis, Tigard residents report they are victimized to police. The most commonly reported scam involves arrest threats for unpaid traffic tickets or fines. Some victims reported arrest threats due to an outstanding warrant.
Remember, no government agency will call and demand immediate payment of any kind, let alone payment made by a pre-paid credit card or retail gift card. Hang up if you receive such a call.
Victims have also reported to the Tigard police they were threatened with arrest for unpaid taxes. In many cases, the caller demanded a pre-paid credit card or gift card to avoid making an arrest. Once again, the IRS does not call with demands for immediate payment. The IRS communicates through the U.S. postal service.
Residents’ best rule of thumb is to be smart and hang up. Tell a family member if you are unsure what to do. Please, do not give criminals any opportunity to victimize another person.
Remember, hang up if it starts with fast talking, threat of reprisal and immediate demand for money. Report the incident to the police. In Tigard the non-emergency call line is 503-629-0111. To learn more about computer fraud and scams, visit www.IC3.gov.
Just when you think you have heard it all, you receive a call or email with an immediate demand for money. The scammer emphatically states if you do not comply, you will face arrest and/or a substantial monetary fine, physical assault and whatever else the caller has fabricated.
Do not fall victim to this tactic. Legitimate government agencies, utility companies and other businesses do not conduct business in this manner. Simply hang up. In fact, please consider not answering your telephone if you are unsure or unfamiliar with the person calling.
The Tigard Police Department receives numerous calls from residents weekly advising that they are the target of similar scams. The call or email almost always comes with an immediate deadline to make a payment to avoid some extreme action taken against you.
Unfortunately, we also have reports where a victim has followed through with the scam artist’s demands. Please share the information about potential scams with your family and friends—especially those who may be most vulnerable such as the elderly or anyone who may struggle with language or communication challenges.
Almost 100 percent of the time when an immediate demand for money is made, whether through a prepaid credit card or a money wire transfer such as Western Union, it is a scam.
WHAT SHOULD YOU DO?
Although the likelihood is relatively low that local police agencies can arrest the perpetrators, information sharing among law enforcement regarding such attempts to defraud citizens has proven beneficial. Most often, federal agencies who also share in the collected data are better able to track down and arrest those responsible.
In Tigard, the telephone number to report all non-emergencies is 503-629-0111.
To learn more about scams and how to avoid them, go to: https://www.consumer.ftc.gov/scam-alerts.
Using Technology to Fight Crime
In an increasingly high-tech world, more crimes now involve technologies that police must anticipate. In recent years, the Tigard Police Department has met the challenge using a variety of its own technological tools to combat criminal activity.
For example, GPS and other advanced communication systems allow law enforcement to pre-plan and deploy necessary resources when needed.Technologies such as body armor and less-lethal projectiles also improve the safety of both police and the public.
The department continues its efforts to give law enforcement the technological edge.
Leadership by the department’s business manager led to the purchase of equipment and technology with little or no new costs. The department leveraged external funding from grants and asset forfeiture funds, which helped to offset costs from the annual department budget.
In the past three years, nearly a quarter of a million dollars have been awarded to the Tigard Police through grants and other funding sources. The department received grants from the Department of Justice and the State of Oregon. Others grants awarded came from the private sector.
The department also has received private donations to improve its technology-driven efforts over the past several years:
- Tablets, the next generation of mobile communicators
- Automatic license plate readers (ALPR)
- Enhanced interviewing and recording equipment
- Electronic digital signage kiosks
The department will continue to explore additional external funding opportunities as it promotes its ongoing efforts to promote public safety and the quality of life in Tigard.
Crime Mapping Tools Return
The Tigard Police Department is pleased to offer Crime Spotter. The map-based tool provides easy to access information about criminal activity in the City of Tigard through a user-friendly map tool that shows activity by location. Crime Spotter was unavailable for nearly 18 months following a systems change for new data and software. Tigard residents can again stay informed and track police-related activity in their neighborhood or other areas of interest.
The Most Accurate Data
Crime Spotter’s map feature shows where crimes have occurred over a twelve-month period. Anyone with access to the internet, on their smart devices or computers, can learn about reported crimes. The tool uses Tigard police reports originating from the call center. The data are highly reliable.
The Tigard Police Department does not provide its crime data to other websites, and it cannot vouch for their accuracy. The department stands fully behind Crime Spotter as the most accurate source of reported criminal activity in Tigard. Our database is refreshed with new crime data daily.
Two Ways to Get Information
To use the tool, simply enter an address on the Crime Spotter web page. This generates a summary of reported crimes with descriptive information. The query pulls up reports in a half mile radius of the listed address. It is that easy.
In addition to Crime Spotter, a companion program called Neighborhood Crime Spotter also provides information using police reports, but organized by Neighborhood Networks. This tool may help users who want to obtain a wider area of reported criminal activity.
Tigard maintains a reputation as a safe community. This is the result of proactive community-oriented law enforcement and the effort of active, informed citizens and neighborhood groups working together. Our online tools support these efforts.
Police Encourage Residents to Prepare for Power Outages
The windstorm that hit our area on April 7 serves as a reminder that everyone should have a back-up plan in place for unplanned disruptions of electrical power. During the storm, the Tigard Police Department responded to multiple calls where homeowners found themselves stranded—either unable to enter or exit their homes.
Residents should have alternative methods to enter a home other than an electric garage door opener. In some recent incidents, residents only carried an opener and did not have a door key. During the recent storm and resulting power outages, they were unable to enter their homes.
Police were also called to residences where the occupants were unable to drive their vehicle out of the garage during an outage. The situation created cases of unnecessary alarm.
All home occupants should be prepared to manually disengage the garage door from an opening mechanism, allowing it to be opened by hand.
Create a plan. Practice. Be better prepared.
Police Open House Event: June 2017
The Tigard Police Department’s inaugural Open House on Saturday, June 3, 2017 was a huge success! We estimated over 500 people spent a portion of their Saturday to learn about their police department. Many took advantage of the tour inside the police station, while people young and old tried on the police equipment. People were able to see the various demonstrations of our tools, sit in police vehicles, climb the Bearcat (armored vehicle) and see our motor officers navigate an obstacle course.
At a time when policing is under scrutiny, it was clear the overwhelming support the community has for their police department. It was important that we show the community our police station and the various programs and services we provide. We continue to build trust with the citizens and businesses of Tigard by being transparent, inclusive, and engaging.
We appreciate the support. I am very proud of the men and women of the Tigard Police Department. Their dedication and commitment was very much on display during this event.
How Well Do You Know Your Police Department?
The Tigard Police Department’s mission is to create the highest level of livability by working with our citizens to preserve and protect life, liberty and property. All members of the department pursue our mission statement every day, and we are proud to provide these essential and vital services to the City of Tigard. Though we work for you 24 hours a day, 365 days a year, many residents may not know how we maintain a community policing agency.
Responding to Calls: Did you know Tigard Police processed more than 28,000 calls for service last year? Those ranged from life emergencies to assisting motorists, locating runaway juveniles, responding to a burglary in-progress to calls about suspicious activities. Numerous arrests were made because observant citizens reported suspicious activity to us.
Do your part by being the “eyes and ears” for our community and make the call when necessary. The telephone number for police non-emergency dispatch is 503-629-0111.
Police Fleet: Did you know your police department uses more than 25 patrol vehicles each day, supporting community policing? Patrol vehicles are in high demand. Three to five vehicles may be out of use on any day for maintenance. Each vehicle will rack up 25,000 miles per year. Last year, our officers drove more than 500,000 miles combined.
Road Safety and Assistance: Did you know during 2016, our officers assisted nearly 13,000 motorists? These included responses to vehicle collisions, mechanical breakdowns and stranded motorists, and other contacts to ensure drivers follow the rules of the road. The department arrested nearly 100 drivers during the same time period who operated a motor vehicle under the influence of alcohol.
We always work to make our roads safer for everyone, including pedestrians. Our traffic team listens to residents’ concerns and works to resolve those issues. Additionally, Tigard officers instructed more than 300 participants last year on the dangers of distracted driving.
Connecting Online: Did you know the department’s webpage received more than 46,000 views last year? Have you visited the page recently to learn more about the department in the community? Explore some of the tools to help you stay safer at www.tigard-or.gov/police. You also can connect with the Tigard police on social media. Find, follow and friend us on Twitter @tigardpolice and Facebook.
Police Encourage Owners to Keep Pets out of Hot Cars
Last summer, the Tigard Police Department assisted with more than 100 calls reporting a dog left in a vehicle appearing distressed from heat. This summer the department wants to get the word out to help owners help their pets and reduce the number of animal-welfare calls.
Hot Weather Hazards
- Hot weather can mean trouble for pets left in vehicles, at risk of heat exhaustion and heatstroke.
- Temperatures in a parked vehicle, even in the shade with the windows partially open, can rapidly reach a level that will seriously harm or even kill your pet.
- Dogs—and cats—cool themselves by panting and by releasing heat through their paws.
- On summer days the air and upholstery in your vehicle can heat up to high temperatures quickly, making it impossible for pets to cool themselves.
What You Can Do
- While police are concerned for everyone’s welfare in the community, including animals, police resources are limited.
- Before heading out, consider if bringing your pet in the vehicle is a safe choice. Your pet will likely be more comfortable at home and will thank you (with kisses).
- If you see a dog in a vehicle that you believe may be in trouble, attempt to locate the owner first. Check with nearby businesses and request paging the vehicle owner.
- Only if that is not possible and/or the matter escalates, call the non-emergency police dispatch at 503-629-0111.
Tigard Police Enforcing Downtown Parking Restrictions
The City’s new parking enforcement strategy supports the realization of a lively downtown area that is a cultural and commercial center for the community.
Beginning in June, Tigard Police began enforcing the two-hour parking limits in the downtown Tigard area. This strategy will maximize the availability of on-street spaces for customers and visitors of downtown.
Due to areas of high customer demand for on-street parking, the city has updated signage and enforcement practices, including the expansion of two-hour parking on Ash Avenue and Burnham Street. Enforcement activities are designed to alleviate parking congestion and/or the lack of available parking spaces downtown.
Downtown Changing, for the Better For years, the city has worked to make downtown an area where residents live and a destination that attracts visitors and residents 18 hours a day, seven days a week. Improvements to downtown and new apartments recently opened on Ash Avenue off Burnham Street mean the city has seen and will see more visitors to the area. Learn more about the city’s downtown parking plan.
Over the summer, Tigard officers issued a series of warnings to violators to help them adjust to the enforcement of signed two-hour parking restrictions. Effective September 13, 2017, officers began issuing citations. The fine for exceeding the two-hour parking limit is $50.
This change to parking enforcement applies only to the signed two-hour parking restrictions as defined in the Tigard Municipal Code. All other state-statute parking violations remain unchanged and fully enforced.
Learn more and comment on the new downtown parking strategy and enforcement.
Commercial Crimes Unit Known Nationally for its Casework
A recent investigation might have stalled after the arrest of a Portland man for attempting to cash a counterfeit check at a Tigard bank. Fortunately Tigard Police’s Commercial Crimes Unit (CCU) was able to act quickly when the suspect was arrested. They unraveled a complex scheme involving a Georgia crew that recruited local transients to cash checks and arrested the ringleaders before they fled the state.
“I was floored when Detective TJ Hahn came in the next day and said we caught them,” said Tracey Henderson from B and B Print Source about the arrest. “I was impressed how quickly they put two and two together.”
The CCU’s nimble approach to leads has resulted in the successful apprehension of many out-of-state offenders.
A Decade of Success
Formed 10 years ago, the CCU has allowed detectives to investigate commercial property crimes that previously were designated as lower priorities to violent and other felony crimes. Funded by business license fees, the CCU includes three detectives and a sergeant. They investigate crimes ranging from a stolen tip jar to a significant embezzlement.
Today the team is nationally recognized for its expertise and investigatory work. In the check-cashing case, CCU detectives shared information on the suspects that aided law enforcement agencies experiencing similar incidents in Tennessee, Utah and North Carolina.
Working with Businesses
CCU’s detectives highlight the importance of maintaining strong ties to the business community. “I can’t emphasize enough how important networking and putting a face to a name is,” says Detective Gabe Stone. “When you build relationships with businesses and establish a comfort level, that foundation can help us solves cases.”
Recently, a loss prevention specialist from a major retailer called the CCU to report how trends in southern Oregon were heading north, helping the CCU better prepare. For their part, businesses are receptive to the CCU’s advice about security improvements and ways to more effectively report crime and suspicious activity.
Lately the CCU has seen a jump in counterfeit checks and pickpocketing in restaurants. Whatever the trend, the CCU is prepared to address future commercial crime in collaboration with Tigard’s businesses.
Tigard Police Work to Address Stress from a Demanding OccupatioN
“People typically call the police on one of the worst days of their life,” says Cmdr. James McDonald of the Tigard Police Department. The nature and intensity of police work may exact a toll on an officers’ health and their professional and personal life unless they can mitigate those impacts. In fact, one 2013 study found officers had significantly shorter life expectancies versus the general population.
“Law enforcement officers are very resilient and able to handle stress whether it is daily, cumulative or critical incident stress,” says psychologist Garen Weitman who works with many police officers. “But they are human, and stress can affect them just like anyone else.”
Challenges Are Many
Recently, officers responded to a traffic accident where a young girl was hospitalized after her mother’s parked car rolled back and struck her. Calls like this one can be difficult for officers to shake off. On a busy day when staffing for a shift is at a minimum level, they may need to respond to the next call without enough time to process an evocative incident.
Many police contacts involve people behaving poorly or the victims negatively impacted. When those exchanges represent most of an officer’s interactions during a week, they may need positive interactions in their personal life to maintain a balanced outlook on people and society.
Officers also must stay hypervigilant to ensure their safety, quickly processing dispatched calls and constantly scanning their environment for potential risks.
Even a simple traffic stop could prove dangerous, so officers will never casually approach a stopped vehicle. During off hours, when they may be out at a restaurant, some officers feel uncomfortable with their backs to the door.
Sustaining this level of attention for long periods can be taxing. When Cmdr. McDonald was a patrol officer and worked busy graveyard shifts, his family would give him space when he returned home. Conversations and simple decision-making could be a challenge following a hectic workday.
Police Department Promotes Wellness
Fortunately, the law enforcement profession is more attuned to the importance of health and wellness programs to offset work-related stress.
The department contracts with health coaches to help employees improve their diet, exercise routinely and use stress-reduction techniques. An employee assistance program is available to provide therapy for stress, on or off the job.
For the last three years, officers have been able to access a peer support group. Supervisors also lead debriefs on major incidents as they occur. These encourage the use of positive coping techniques and healthy extracurricular activities to provide balance to a high-stress job.
Officers strive to provide good customer service—they chose this profession to help people. Some days are especially challenging following difficult calls and too little transition time between incidents. “We’re dealing with unique situations and people with significant challenges on a regular basis,” says Cmdr. McDonald. “It’s important for the public to realize that that’s the environment that we operate in.”