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City of Tigard

Finance and Information Services

FY 2018-2019 Proposed Budget Message
Over the last three years, our budget messages have highlighted that Tigard has a structural budget problem in that our revenues grow more slowly than our spending to provide day-to-day city services. Tigard has taken measures to both curb cost growth and increase available revenues in the General Fund, but we are simply not able to maintain current service levels due to limits on revenue growth and the population growth that Tigard is experiencing. This imbalance is unsustainable. Fixing the situation requires either increasing resources to a level that can be sustained over time, or adjusting city spending to match available revenues.  Read entire Budget Message  | View all sections of the Proposed Budget

Budget Committee Meetings Set
MEETING DATES: Monday, May 21, 2018; May 29, 2018 (if needed)
TIME: 6:30 p.m.
WHERE: Public Works Auditorium (8777 SW Burnham St.
AGENDA: May 21, 2018 Meeting
PREVIOUS AGENDAS4/23/18 Agenda, 5/7/18 Agenda    
DISCUSSION: City staff and the Tigard Budget Committee will meet to discuss the proposed budget for FY2018-19. All committee meetings are open to the public. The final budget sets how the city invests its resources and provides a fiscal roadmap for meeting the city’s needs. The committee’s membership includes the City Council and an equal number of appointed citizen volunteers who have an equal vote in modifying the proposed budget.

Department Overview

The Finance and Information Services Department consists of five divisions: Finance and Information Services Administration, Financial Operations, Information Technology, Contracts & Purchasing, and Utility Billing.

The department coordinates the annual financial planning and budget processes, maintains all city accounts and financial records, bills for water and sewer services, manages central purchasing and collects Tigard’s business license fees. Information Technology is responsible for all the technical areas of the city including computer systems, telephone and television facilities for all city departments.

At all times, the department strives to provide a high level of customer service to the citizens of Tigard and other city departments.


Previous Budget Documents
» View previous Budget Documents

Budget Process

In June, the Tigard City Council adopts the approved budget for the next fiscal year for both the city and urban renewal district.

The budget allows the city to direct its resources to the priorities of the community and city leaders. Below are some of the highlights of the fiscal year 2015 budget:
  • Focusing our existing core services in Strategic Plan goals.
  • Performing a parks maintenance study to determine service levels, costs, and proposed funding of current and future parks and trails. 
  • Continued investment in Tigards' infrastructure including streets, parks, sewer, storm, water, and facilities needs.
Tigard is making some key one-time investments to improve efficiency in the way we provide service to our customers. These include:

  • Automated materials handling equipment in the library which will sort materials and allow more people to perform re-shelving duties, meaning our library patrons will get their library materials faster. 
  • Mobile computing equipment for police which will allow for less time in the office and more time in the field. 
  • A new phone system for the city—modernizing our phone system and increased reliability.
  • Fixes for the exterior of the Permit Center, Police and City Hall. 
  • Adjusted staffing with current resources to meet service needs.


Toby LaFrance, Finance and Information Services Director
503-718-2406 | 

Business License

If you are doing business in the City of Tigard, you must submit a business license application along with proper payment prior to starting operation. Details here.

Contracts and Purchasing

The Contracts and Purchasing Division provides the central purchasing functions for the City of Tigard. Items such as office supplies, computer equipment, vehicles, heavy equipment, and many other products and services are procured through this office by the competitive contracting process.

See the City of Tigard Bids and Proposals
Download the Public Contracting Rules


Joseph Barrett, Sr. Management Analyst | Contracts and Purchasing
503-718-2477 |

Utility Billing

City utility bills are generally due on a monthly basis and may include water, sanitary sewer, surface water management, and street maintenance charges. Learn more about utility billing and choose one of many options to pay your utility bill.

Capital Improvement Plan (CIP)

What is the Capital Improvement Plan?
The Capital Improvement Plan (CIP) is Tigard's 6-year plan for matching the cost of large-scale improvements—like fixing roads, water and sewer systems—to anticipated revenues, like taxes and bonds.

Financial Reports

Each year, the Finance and Information Services Department produces a Comprehensive Annual Financial Report (CAFR) for the fiscal year ending June 30.

FY Ending June 30, 2017

Previous CAFR & CCDA Documents

Master Fees and Charges Schedule

City fees and charges are reviewed and adjusted as a part of the budgeting process so that the city can recover costs for providing services.

Some fees (like planning and the street maintenance fee) are adjusted annually based on economic labor indices while other fees are set by outside agencies like Clean Water Services or Washington County.


Information Technology

The mission of the Information Technology division is to provide the city with timely and cost-effective access to information technology (data and telecommunications) appropriate to the mission and goals of the city, and to provide assistance and advice in its use. The Information Technology staff ensures that city operations are making the fullest use of available resources and technologies.
Information Technology division staff strives to provide a robust and effective environment to support the needs of the city. Services provided include:
  • centralized computing and telecommunications facilities (where appropriate), a citywide data and telecommunication network,
  • access to the Internet,
  • remote access to the city's networks,
  • workstation, PC, and phone for general use,
  • acquisition, development, maintenance and support of software,
  • instruction in the use of information technology,
  • assistance and advice in the procurement of specialized software for use by departments in the city,
  • assistance in seeking funding for non-budgeted acquisition of services, software and equipment related to the use of information technology.
  • provide mapping services to the public and internal departments.
All activities are performed in a highly professional and innovative manner which brings recognition to the Information Technology division staff both within the city and in the community at-large.

» Mapping Services


Passport Services at City Hall
Passport applications are accepted at the Utility Billing counter located inside Tigard City Hall, 13125 SW Hall Blvd., Tigard, OR 97223

Tigard City Hall
13125 SW Hall Blvd; Tigard, OR 97223
Mon-Thurs: 8 a.m. – 6 p.m.
Utility Billing
  888-826-7211 | email
  503-718-2477 | email
Business License
  503-718-2487 | email
  503-718-2406 | email

PROPOSED 2018-19 Budget
(posted 4/12/18)
» Individual budget sections
» TCDA Proposed Budget

Adopted 2017-18 Budget
(posted 7/24/17)
» Individual budget sections
Budget Cover

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